Frequently asked questions

Are Kattsafe roof access hatches fire rated?

I have a fold down ladder and would like to add a hatch. Does Kattsafe manufacture anything suitable?

What is the warranty period on the Skydore range of roof access hatches?

Who can inspect and recertify an anchor?

Where can I find the latest information on the Acts, Standards and Codes that apply height safety and fall prevention?

I need a copy of an Australian Standard. Where do I get this from?

Is the Australian Standard AS/NZS 5532 for Single Point Anchors still under review, or is this now active?

How often do I need to get my anchors inspected and recertified?

Who can inspect and recertify an anchor?

What is the difference between fall arrest and rope access anchors?

How do I know which Kattsafe anchors to select for my particular application?

Can I install an AP130 fall arrest anchor using rivets only?

When installing the AP110 tension anchor, what is the correct torque tension on the fasteners and how do you ensure the torque is correct?

When replacing an existing AP110 tension anchor can the original fixings still be used when installing the new AP110 tension anchor?

When should the AP110 tension anchor be chemically fixed rather than wedge anchor fixed?

If the AP110 tension anchor has been installed using a non-proprietary fastener other than what Kattsafe recommends, will Kattsafe certify the system?

Is the AP110 tension anchor sold with fixings as a kit?

Can the AP110 tension anchor be used in all three directions?

Does the AP110 tension anchor need to be replaced once deformation has been noted?

At what load do the load tabs begin to deform on the AP110 tension anchor?

Are there any specialist tools required to install the AP110 tension anchor?

What is the required distance from the edge when installing concrete anchors?

Does each anchor point require a permanent label/tag?

What do I need to know with regard to using fall arrest equipment correctly?

What is the warranty period on the Kattsafe range of anchors?

What is galvanic or dissimilar metal corrosion?

How many tubes of chemical adhesive will I need to secure my anchors?

What is the standard lead time for a system design?

What documentation does Kattsafe provide when supplying a system design?

What do I need to supply to Kattsafe to get a system design started?

I’m a designer. What products do you have available in Revit?

I have a fold down ladder and would like to add a hatch. Does Kattsafe manufacture anything suitable?

What is the warranty period on Kattsafe fold down ladders?

I want to place an order. Do you have a form I can use?

How do I download a brochure?

Where can I find operation manuals for Kattsafe products?

Where can I find installation manuals for Kattsafe products?

Where do I find images of Kattsafe products?

Is it ok to for a height safety system to have components from different manufacturers?

I have to return a product. What is the procedure?

What do I need to know with regard to using fall arrest equipment correctly?

What is aluminium discolourisation or water staining?

How do I clean aluminium affected with water staining / discolourisation?

How should I store my packaged aluminium goods to prevent water staining / discolourisation?

What QA procedures does Kattsafe have in place?

Do Kattsafe products comply with Australian Standards?

What is galvanic or dissimilar metal corrosion?

What is the warranty period on the Kattsafe range of guardrails?

What is aluminium discolourisation or water staining?

I would like to install a guardrail system but don’t want it to affect the aesthetic of my building. What can I use?

What is the maximum distance between guardrail posts?

What is the maximum distance from a corner to the closest support post/handrail overhang?

When is toe board required?

How do you fit a harness correctly?

What do I need to know with regard to using fall arrest equipment correctly?

What is the warranty period on the Kattsafe range of harness gear?

How often must a wire rope retractable lanyard be serviced? Can I do this myself?

What is the weight rating on the Kattsafe harness range?

What is the lifespan of harness PPE and retractable lanyards?

Does harness gear and associated equipment need to be inspected?

I want to place an order. Do you have a form I can use?

I have to return a product. What is the procedure?

What are Kattsafe's delivery and order collection details?

What are Kattsafe's fabrication lead times for custom products?

How do I become a Kattsafe installer?

How do I find a Kattsafe installer in my area?

What is the warranty period on the Kattsafe range of modular access systems?

How do I know whether to use walkway, ladders, steps or stairs for access and fall protection?

I have to install an overhead fall arrest system. Why should I choose rigid rail instead of an overhead cable system?

What is the difference between the rigid rail trolleys?

What is the warranty period on the Kattsafe range of rigid rails?

Can a Kattsafe static line be used for overhead applications?

What is the warranty period on the Kattsafe range of rung ladders?

How do I know whether to use walkway, ladders, steps or stairs for access and fall protection?

What is aluminium discolourisation or water staining?

How should I store my packaged aluminium goods to prevent water staining / discolourisation?

What makes Kattsafe rung ladders easier to install than other ladder systems?

How do I know if I have installed rivets correctly?

Does each anchor point require a permanent label/sign?

How many tubes of epoxy adhesive will I need to secure my anchors?

How do I stop a riveter from jamming?

Is safety wire mesh under a skylight sufficient fall protection?

How often do I have to test, inspect and recertify my static line systems?

What is required once a static line reaches 10 years of installed life span?

How do I correctly install a swageless static line end termination?

How do I make my Kattsafe static line traveller slide more easily?

What do I need to know with regard to using fall arrest equipment correctly?

What is the warranty period on the Kattsafe range of static lines?

Can a static line be used for overhead applications?

What is the warranty period on the Kattsfe range of step ladders and bridges?

How do I know whether to use walkway, ladders, steps or stairs for access and fall protection?

What is aluminium discolourisation or water staining?

How do I enrol for training?

What is covered in our training courses?

Where is training held?

What is the warranty period on the Kattsafe range of walkways?

How do I know whether to use walkway, ladders, steps or stairs for access and fall protection?

There are some roof decks that can span 700mm. Can Kattsafe's walkway span this far?

What is the load rating on walkway?

When is toe board required?

When are you required to prevent items falling through the walkway grating?

What is fall protection?

What is the difference between fall arrest, fall prevention and fall restraint?

What is a pendulum fall?

Can anybody buy fall arrest equipment such as anchors and static lines from Kattsafe?

What is the hierarchy of control for working at height?

What are my obligations as a building owner / manager in regard to working at height?

What is a SWMS (Safe Work Method Statement)?

Where can I download a SWMS (Safe Work Method Statement)?

Why should I organise a height safety system audit on my building?

How do I know whether to use walkway, ladders, steps or stairs for access and fall protection?

I have access and fall prevention systems in place on my building/s but how do I know if they are compliant?

What do I need to know before undertaking work at height?

What is a rescue plan?