Question 1

Are Kattsafe roof access hatches fire rated?

Accepted Answer

No, our roof access hatches aren’t fire rated. Please contact a qualified fire safety consultant for recommended manufacturers.

Question 2

I have a fold down ladder and would like to add a hatch. Does Kattsafe manufacture anything suitable?

Accepted Answer

Yes, we do. All of our fold down ladders can be easily integrated with our range of roof access hatches . Kattsafe roof access hatches are manufactured from lightweight and robust materials, the hinged model incorporating gas strut technology to ensure smooth safe operation. Our roof access hatch range is available in three different sizes and has a sliding model for use in high wind areas. For more information view the roof access hatch range.

Question 3

What is the warranty period on the Skydore range of roof access hatches?

Accepted Answer

SKYDORE roof access hatches have a 3 year warranty.

Question 4

Who can inspect and recertify an anchor?

Accepted Answer

As per AS/NZS 1891.4 inspection and recertification of fall arrest items, such as anchors, should be carried out by persons trained as qualified Height Safety Equipment Inspectors. Should your fall arrest equipment require inspection or recertification please contact the Kattsafe team on 1300 301 755 or info@kattsafe.com.au to find a qualified Height Safety Equipment Inspector in your area who can assist. Kattsafe anchors require a 12 monthly inspection and recertification period as per AS/NZS 1891. The Code of Practice however in some states requires 6 monthly inspections. To find out your local government regulatory body go to the Safework Australia website . IMPORTANT NOTE: Drilled in anchors or glued in anchors require proof load testing prior to use as per AS/NZ 1891.4:2009

Question 5

Where can I find the latest information on the Acts, Standards and Codes that apply height safety and fall prevention?

Accepted Answer

Our Know the law page is devoted to keeping you up to date with all of these regulations. Here you will find links to all the industry information you need to ensure that you are designing, installing and providing compliant systems. Bookmark the page for future reference and to ensure you are always kept in the know.

Question 6

I need a copy of an Australian Standard. Where do I get this from?

Accepted Answer

All Australian Standards are available at the Intertek Inform global store. CLICK HERE to be redirected to their website. Height safety equipment and working at heights practices are governed by the below Standards. AS 1657:2018 Fixed Platforms, Walkways, Stairways and Ladders AS/NZS 1891.1 Part 1: Safety Belts and Harnesses AS/NZS 1891.2 Part 2: Horizontal Lifeline and Rail Systems AS/NZS 1891:3 Part 3: Fall Arrest Devices AS/NZS 1891.4 Part 4: Selection, Use and Maintenance of Industrial Fall Arrest Systems and Devices AS2625 Safe Working in a Confined Space AS/NZS ISO 22846 Industrial Rope Access Systems AS/NZS 5532 Manufacturers requirements for single point anchors

Question 7

Is the Australian Standard AS/NZS 5532 for Single Point Anchors still under review, or is this now active?

Accepted Answer

AS/NZS5532 is a very important Standard that ensures a very high level of manufacturer accountability. This Standard is fully operational and enforceable and must be followed by all manufacturers and installers of fall arrest anchor systems. Testing is imperative and must be conducted both dynamically and statically in the proposed direction of use.

Question 8

How often do I need to get my anchors inspected and recertified?

Accepted Answer

Kattsafe anchors require a 12 monthly inspection and recertification period as per AS/NZS 1891. The Code of Practice however in some states requires 6 monthly inspections. To find out your local government regulatory body go to the Safework Australia website. As per AS/NZS 1891.4 inspection should be carried out by persons trained as a qualified Height Safety Equipment Inspector. Should your fall arrest equipment require inspection or recertification please contact the Kattsafe team on 1300 301 755 or info@kattsafe.com.au to find a qualified Height Safety Equipment Inspector in your area who can assist. IMPORTANT NOTE: Drilled in anchors or glued in anchors require proof load testing prior to use as per AS/NZ 1891.4:2009.

Question 9

Who can inspect and recertify an anchor?

Accepted Answer

As per AS/NZS 1891.4 inspection and recertification of fall arrest items, such as anchors, should be carried out by persons trained as qualified Height Safety Equipment Inspectors. Should your fall arrest equipment require inspection or recertification please contact the Kattsafe team on 1300 301 755 or info@kattsafe.com.au to find a qualified Height Safety Equipment Inspector in your area who can assist. Kattsafe anchors require a 12 monthly inspection and recertification period as per AS/NZS 1891. The Code of Practice however in some states requires 6 monthly inspections. To find out your local government regulatory body go to the Safework Australia website. IMPORTANT NOTE: Drilled in anchors or glued in anchors require proof load testing prior to use as per AS/NZ 1891.4:2009.

Question 10

What is the difference between fall arrest and rope access anchors?

Accepted Answer

Fall arrest and rope access anchors are subjected to different types of loads and they must be tested and rated accordingly. Determining which anchor to use in which situation is vital to ensure that operators are fully protected. “Understanding anchor selection and why it matters” gives critical information to assist you when installing Kattsafe anchors to ensure you make the correct selection for the desired application. The article also provides definitions on industry terminology such as fall prevention, fall restraint, fall arrest, rope access, static load and dynamic load.

Question 11

How do I know which Kattsafe anchors to select for my particular application?

Accepted Answer

Incorrect, design, installation and use of roof anchor points is a common occurrence in the workplace. It causes quite a lot of confusion and can be the reason for many costly system replacements. Why? Because not all anchors are the same and their selection is not a one size fits all situation. When it comes to choosing the right equipment it must be established what work is going to be performed. For example, do you require fall arrest anchors for cleaning gutters or are you carrying out window cleaning which is going to be done via rope access ? To simplify the selection of our anchors, please read our article, " Understanding anchor selection and why it matters ", which gives details of Kattsafe's range of anchors and their specific applications. Ensure that you always contact a Height Safety Specialist when installing anchor systems who are qualified to select the correct fall protection.

Question 12

Can I install an AP130 fall arrest anchor using rivets only?

Accepted Answer

There are vital details that you must be aware of when using this fixing method and it is most important that you know what they are. While Kattsafe always recommend that you have screws going through the plate and into the purlin, there may be special circumstances where this is not possible. Murray explains how to do this type of installation and the way to ensure you are still providing it in a safe and compliant way. Please click on the links below for further support documentation for rivet only installation in regard to anchors and static lines. AP130 Top mount anchor installation – rivets only Static line fixing details – rivets only (clip fix type roofing) Static line Fixing Details – Rivets Only (Screw Fix Type Roofing) Static Line Intermediate Fixing Details – Rivets Only

Question 13

When installing the AP110 tension anchor, what is the correct torque tension on the fasteners and how do you ensure the torque is correct?

Accepted Answer

The fixings need to be torqued to 50Nm using a torque wrench tool. Please refer to the AP110 tension anchor installation manual for further information.

Question 14

When replacing an existing AP110 tension anchor can the original fixings still be used when installing the new AP110 tension anchor?

Accepted Answer

Yes, provided the required pull testing loads are achieved after mounting the new anchor. For more installation information download the AP110 tension anchor installation manual .

Question 15

When should the AP110 tension anchor be chemically fixed rather than wedge anchor fixed?

Accepted Answer

The preference is to always use the wedge anchor fixing method due to its seismic performance ability and ease of install. The chemical fix anchor is preferred when fixing the anchor to membrane type roof systems and hole penetration needs to be sealed against water ingress. Please refer to the AP110 tension anchor installation manual for more instructions. Wedge anchor fixing method – page 17 Chemical fixing method – page 20

Question 16

If the AP110 tension anchor has been installed using a non-proprietary fastener other than what Kattsafe recommends, will Kattsafe certify the system?

Accepted Answer

No, Kattsafe cannot certify the AP110 tension anchor unless installed using the specified fixings based on critical performance testing. For more information on the AP110 tension anchor please download the instruction manual.

Question 17

Is the AP110 tension anchor sold with fixings as a kit?

Accepted Answer

Yes, due to the importance of having the correct fixings, the anchor is sold as wedge anchor kit or a stud kit for chemical fix requirements. For more information please refer to the AP110 tension anchor installation manual

Question 18

Can the AP110 tension anchor be used in all three directions?

Accepted Answer

The anchor is designed to be used in the X and Y axis only ie: tension and sheer in line with anchor plate. Please refer to the AP110 tension anchor installation manual for further information.

Question 19

Does the AP110 tension anchor need to be replaced once deformation has been noted?

Accepted Answer

Our recommendation is to replace the anchor once any deformation has occurred however should a pull test pass the required loads, the anchor is safe for use until replacement can be made. For further information please refer to the AP110 tension anchor installation manual

Question 20

At what load do the load tabs begin to deform on the AP110 tension anchor?

Accepted Answer

Visual deformation will appear after a 6kN load or more has been applied to the anchor. Download the AP110 tension anchor installation manual for further information.

Question 21

Are there any specialist tools required to install the AP110 tension anchor?

Accepted Answer

No special tools are required. For further information download the AP110 tension anchor installation manual

Question 22

What is the required distance from the edge when installing concrete anchors?

Accepted Answer

How to correctly install concrete mount anchors Our Technical Team gets asked this question a lot so Murray has created a Tek Talk video which gives more information regarding minimum edge distances that you need to provide for anchor installations in concrete. Kattsafe always recommends that you install our concrete mount anchors a minimum of 200mm from the edge but what if the situation does not allow for this? What steps do you need to take to ensure a compliant install? Different concrete mount anchors and their requirements Explore the Kattsafe range of anchors . If you have any further queries regarding the installation of concrete mount anchors, contact technical@kattsafe.com.au .

Question 23

Does each anchor point require a permanent label/tag?

Accepted Answer

Yes, Australian and New Zealand Standard AS/NZS 1891.4 clearly states that anchor points should have details of the installer, install date and other data relevant for the user. All Kattsafe anchors come with labels for recording the necessary details to assist in ensuring compliance. For more information or to place an order for additional tags contact the team on 1300 301 755 or sales@kattsafe.com.au .

Question 24

What do I need to know with regard to using fall arrest equipment correctly?

Accepted Answer

Correct use of fall arrest equipment is imperative to ensure the safety of operators. According to the Hierarchy of Control for working at heights, fall arrest equipment is one of the least preferred forms of fall protection but if other alternatives such as guardrail, walkways , or static lines cannot be provided it is still an effective form of fall protection. Whilst a preventative against injury from a fall from height, a fall arrest system such as a safety harness does require several things to be taken into consideration. What is the length of the lanyard? Where is the location of the anchor point? Have you calculated the length of the user’s legs and body in the fall distance? Does the lanyard incorporate a section that lengthens when it is deployed and if so, what is this measurement? Have the anchor points that the system will be attached to been recently tested and certified to be able to handle the load associated with a fall? There are a lot of factors that need to be taken into account and our video gives details of what you must consider when using fall arrest equipment.

Question 25

What is the warranty period on the Kattsafe range of anchors?

Accepted Answer

Most of our anchors are covered by a 10 year warranty but there are some that are 3 years. For more information visit the anchor home page page and select warranty/certification in the dropdown box in downloads.

Question 26

What is galvanic or dissimilar metal corrosion?

Accepted Answer

Dissimilar metal corrosion, often know as galvanic or bimetallic corrosion, is a electrochemical reaction that is caused when different types of metals touch. It can result in rusting and erosion as it literally eats away the weaker metal . A well known extreme example of this phenomenon was exhibited in the Statue of Liberty . In the 1980s, regular maintenance checks showed that dissimilar metal corrosion had occurred between the outer copper skin and wrought iron structure. Insulation had been installed between the two metals but over time that had degraded, allowing contact between the two metals which caused the rusting of many areas within the iron supports. Prevention of dissimilar metal corrosion can be achieved by using protective layers such as EPDM foam tape, insulation, plastic, varnish and paint as these create an electrolysis barrier.

Question 27

How many tubes of chemical adhesive will I need to secure my anchors?

Accepted Answer

It’s difficult to work out the required amount of tubes that you will need of epoxy adhesive and no-one wants to be left short on-site. Our calculator estimates the required number of cartridges needed for your job.

Question 28

What is the standard lead time for a system design?

Accepted Answer

Our design department offers a 5 – 7 business working day lead time on designs once all the requested documentation has been received. Starting the design process is easy. Email the below documents to design@kattsafe.com.au and you will then be sent a Design Request Form to complete. Roof and floor plans (dwg and pdf formats) External building elevations (pdf) Overall Building sections (pdf) Roof finish schedule or roof mark-up showing roof finish Mechanical layout (if not shown on roof plans) 3D model or perspectives (if available) Your system design pack will consist of the following: System layout plan System proposal including schedule of components Indicative supply and install price to use for budgeting purposes Kattsafe's Design Consultancy takes all the stress out of height safety design and leaves you to do what you do best – CREATE!

Question 29

What documentation does Kattsafe provide when supplying a system design?

Accepted Answer

Included in your system design will be the following: System layout plan System proposal including schedule of components Indicative supply and install price to use for budgeting purposes Kattsafe's Design Consultancy We understand the onerous job of staying ahead of all of the latest Act, Standards and Guidelines in relation to height safety system design. Our design consultancy service is available to installers, architects, building designers and building owners/managers.

Question 30

What do I need to supply to Kattsafe to get a system design started?

Accepted Answer

To initiate our design service the Design Team will need the following documents emailed to design@kattsafe.com.au : Roof and floor plans (dwg and pdf formats) External building elevations (pdf) Overall building sections (pdf) Roof finish schedule or roof mark-up showing roof finish Mechanical layout (if not shown on roof plans) 3D model or perspectives (if available) We will then issue you with a Design Request Form, which you will need to complete and return to our Design Team. Why use the Kattsafe Design Consultancy Service? As architects or building designers, you create structures that are innovative and beautiful but when it comes to height safety system design what is your level of expertise? With more and more emphasis on workplace health and safety, designers have a duty of care to ensure their buildings are meeting all the obligations of safe design. Section 22 of the WHS Act states: The designer must ensure, so far as is reasonably practicable, that the plant, substance or structure is designed to be without risks to the health and safety of persons who carry out any reasonably foreseeable activity at a workplace in relation to inspection, operation, cleaning, maintenance or repair of plant. Let us take the stress out of height safety design and help with your fall protection requirements.

Question 31

I’m a designer. What products do you have available in Revit?

Accepted Answer

Currently we have our full range of access hatches, anchors, davits, fold down ladders, guardrail, walkway, rung ladders, ladder supports, needles, rigid rails and static lines available. Visit the complete Revit/BIM Library . Designers, we have listened to your requests and realise the advantages to you in providing our products in the software you use. Now you can insert our products into your designs with ease, feeling confident that all the system attributes and characteristics are accurate and correct. Adapts to both angled and vertical orientations Includes landing platforms and barriers Includes minimum and maximum available heights

Question 32

I have a fold down ladder and would like to add a hatch. Does Kattsafe manufacture anything suitable?

Accepted Answer

Yes, we do. All of our fold down ladders can be easily integrated with our range of roof access hatches. Our roof access hatches are manufactured from lightweight and robust materials, the hinged model incorporating gas strut technology to ensure smooth safe operation. The roof access hatch range is available in three different sizes and has a sliding model for use in high wind areas. For more information view the roof access hatch product page.

Question 33

What is the warranty period on Kattsafe fold down ladders?

Accepted Answer

All Kattsafe fold down ladders have a 3-year warranty.

Question 34

I want to place an order. Do you have a form I can use?

Accepted Answer

Yes. You can use the order form contained in your current price list. This automatically updates when products and quantities are selected and generates an order form with your pricing, saving you time.

Question 35

How do I download a brochure?

Accepted Answer

There are a couple of ways that you can find brochures on our website. Download from the Kattsafe resource library Download directly from the individual product downloads tab In fact all brochures, manuals, tech drawings, warranties/certifications and Revit files can be located by visiting the downloads section.

Question 36

Where can I find operation manuals for Kattsafe products?

Accepted Answer

Our operation manuals contain important information such as correct procedure for operation, maintenance details and checklists. They can be downloaded from the Kattsafe download page or directly from the individual product page.

Question 37

Where can I find installation manuals for Kattsafe products?

Accepted Answer

Installation manuals can be located within the Kattsafe download page or alternatively by going to the download tab which appears on individual product pages.

Question 38

Where do I find images of Kattsafe products?

Accepted Answer

Need to download an image for a project? Click on the image then right click – save image as – and download to your computer.

Question 39

Is it ok to for a height safety system to have components from different manufacturers?

Accepted Answer

No. You should never design, install or use a height safety system that has components from different manufacturers. Performance results, load ratings and certifications are only valid if you use all the correct system components as specified. Not only will you void any manufacturer warranties, you also run the risk of endangering the lives of those persons who will be using the systems. Substituting other products may cause the system to react unpredictably and in the worst instance provide inadequate fall protection should it be required. If you have any doubts about the compliance of your current systems, please do not hesitate to contact the team at Kattsafe on 1300 301 755 or sales@kattsafe.com.au who can organise to have a system audit conducted to ensure you and your workers are protected.

Question 40

I have to return a product. What is the procedure?

Accepted Answer

We know that occasionally things don’t always go like clockwork, and sometimes goods need to be returned. Kattsafe are happy to accept your returned goods, however we need your help to make sure we can process your return and credit in a timely manner. Goods being returned for credit are to be accompanied with a ‘Return Material Authorisation’ form (RMA). The RMA form can be downloaded from this link below: RMA FORM DOWNLOAD LINK (downloads an excel form) Once downloaded, please contact our Customer Service Team to obtain the RMA number. Tel: 1300 301 755. Goods being returned shall meet the following conditions: Proof of purchase to be supplied. (Invoice / Packing Slip No.) RMA number filled in. Goods must be returned within 90 days of invoice date. Goods shall be in a new and re-saleable condition (scratch / dent free / no stains). All goods returned incur a 5% re-stocking fee. Goods returned unpackaged or missing fixings will incur a 15% re-stocking fee. The following goods are not refundable: Any PPE / harness gear not in original packaging. Static line cable cut and swaged to order. Custom or bespoke manufactured products made to order. If the above conditions are met and the RMA form filled in and sent with proof of purchase to sales@kattsafe.com.au , the credit will be processed in a timely manner.

Question 41

What do I need to know with regard to using fall arrest equipment correctly?

Accepted Answer

Correct use of fall arrest equipment is imperative to ensure the safety of operators. According to the Hierarchy of Control for working at heights, fall arrest equipment is one of the least preferred forms of fall protection but if other alternatives such as guardrail, walkways or static lines cannot be provided it is still an effective form of fall protection. Whilst a preventative against injury from a fall from height, a fall arrest system such as a safety harness does require several things to be taken into consideration. What is the length of the lanyard? Where is the location of the anchor point? Have you calculated the length of the user’s legs and body in the fall distance? Does the lanyard incorporate a section that lengthens when it is deployed and if so, what is this measurement? Have the anchor points that the system will be attached to been recently tested and certified to be able to handle the load associated with a fall? There are a lot of factors that need to be taken into account and our video gives details of what you must consider when using fall arrest equipment.

Question 42

What is aluminium discolourisation or water staining?

Accepted Answer

If water is present on aluminium and it becomes trapped between wraps, sheets or other packaging material with no air flow to remove it, the prolonged contact between the water and the metal causes a chemical reaction which results in water stain. This can present as white marks or dark staining and can happen in a relatively short time, so it is very important that you act immediately should you notice any moisture on or around your aluminium.

Question 43

How do I clean aluminium affected with water staining / discolourisation?

Accepted Answer

White marks or dark staining can appear on aluminium when water has been in contact with aluminium. If the water becomes trapped between wraps, sheets or other packaging material and there is no air flow to disperse the water a chemical reaction can happen called water staining. Water staining can present as white marks or dark staining. It can occur quite rapidly, so it is very important that you act immediately should you notice any moisture on or around your aluminium. If you are unfortunate enough to have water staining on your aluminium, we recommend using scotch brite heavy duty scour pads with clean water as a means of removal. Luckily, if staining has occurred, and the moist condition causing it is removed, the stain will not continue to develop. For more information read our article, “ How to prevent aluminium discolourisation ”.

Question 44

How should I store my packaged aluminium goods to prevent water staining / discolourisation?

Accepted Answer

Do not leave goods packaged and stored outdoors. If goods need to be left outside for a time prior to install, we recommend goods are unpacked and separated on timber so no two pieces of aluminium are in contact allowing moisture staining. In storage, do not place aluminium with other metals. Use wood faced shelving, racks and bins. Store away from caustics, nitrates, phosphates and acids. Use older stock first. Upon receipt of deliveries, materials should also be inspected for signs of wetness to avoid the possibility of water staining. This should include looking for wet packaging or pallets. Do not store aluminium near obvious water sources such as steam or water pipes, and keep it at a reasonable distance from open doors and windows. If the metal is received cold, allow it to come gradually to room temperature, which may take several days, before opening or breaching the packaging. Even a small opening can allow atmospheric moisture to condense on the material.

Question 45

What QA procedures does Kattsafe have in place?

Accepted Answer

The Kattsafe Quality Team takes pride in ensuring that all Kattsafe products meet or exceed the high standards we are known for, but how do we ensure this is done? Inwards Goods All goods coming into the warehouse from suppliers are QA checked by the Inward Goods Team who follow the specific inspection Standard Operating Practices (SOPs) for the part delivered. The SOP provides a sample size to check against the SOP checklist. New products and items ranked as critical are inspected by the Quality Team. Monthly hardness checks are performed by the Quality Team on structural aluminium extrusions. Any non-conformance found on supplied items is communicated directly to the supplier. Production Manufactured items are double checked for quality issues at each stage of the production process. A final detailed inspection is performed by QA trained operators at end of the line which must be signed off as Q.C. complete. Any defects found at any stage of the manufacturing process are reported to the Quality Team via our Pink Slip System electronically. The Quality and Production Team Leaders review all Pink Slips, implement countermeasures, and discuss opportunities for improvement. Other Quality Assurance Actions The Quality Team is responsible for developing and updating SOPs throughout all departments on the factory floor. Quality Alert documents are issued on specific parts if there has been a recent or potential issue with an item. Regular random audits across all factory floor departments are conducted to monitor adherence to standardised operating procedures and other quality related requirements specific to the department. The performance of Kattsafe suppliers is closely monitored to ensure they continually meet our quality standards. This includes audits, on site visits and feedback. Customer concerns are viewed by the Quality Team as opportunities to improve a process or product and this provides invaluable feedback for our continuous improvement goals. What do you do if you find a QA problem? Report your concerns to the Customer Service Team on 1300 301 755 or sales@kattsafe.com.au who will then pass on your information to the Quality Team for investigation if required. Providing as much detail as possible with photos and a description of the problem when reporting concerns will helps us with resolving the issue. Continuous improvement is not a destination, it’s a journey!

Question 46

Do Kattsafe products comply with Australian Standards?

Accepted Answer

Yes, all Kattsafe products exceed Australian Standards. Height safety equipment and working at heights practices are governed by the below Australian Standards. AS 1657:2018 Fixed Platforms, Walkways, Stairways and Ladders AS/NZS 1891.1 Part 1: Safety Belts and Harnesses AS/NZS 1891.2 Part 2: Horizontal Lifeline and Rail Systems AS/NZS 1891:3 Part 3: Fall Arrest Devices AS/NZS 1981.4 Part 4: Selection, Use and Maintenance of Industrial Fall Arrest Systems and Devices AS2625 Safe Working in a Confined Space AS/NZS ISO 22846 Industrial Rope Access Systems AS/NZS 5532 Manufacturers requirements for single point anchors Copies of the above Standards can be obtained from Intertek Inform .

Question 47

What is galvanic or dissimilar metal corrosion?

Accepted Answer

Dissimilar metal corrosion, often know as galvanic or bimetallic corrosion , is a electrochemical reaction that is caused when different types of metals touch. It can result in rusting and erosion as it literally eats away the weaker metal . A well known extreme example of this phenomenon was exhibited in the Statue of Liberty. In the 1980s, regular maintenance checks showed that dissimilar metal corrosion had occurred between the outer copper skin and wrought iron structure. Insulation had been installed between the two metals but over time that had degraded, allowing contact between the two metals which caused the rusting of many areas within the iron supports. Prevention of dissimilar metal corrosion can be achieved by using protective layers such as EPDM foam tape, insulation, plastic, varnish and paint as these create an electrolysis barrier.

Question 48

What is the warranty period on the Kattsafe range of guardrails?

Accepted Answer

Kattsafe guardrails have a 10 year warranty.

Question 49

What is aluminium discolourisation or water staining?

Accepted Answer

If water is present on aluminium and it becomes trapped between wraps, sheets or other packaging material with no air flow to remove it, the prolonged contact between the water and the metal causes a chemical reaction which results in water stain. This can present as white marks or dark staining and can happen in a relatively short time, so it is very important that you act immediately should you notice any moisture on or around your aluminium.

Question 50

I would like to install a guardrail system but don’t want it to affect the aesthetic of my building. What can I use?

Accepted Answer

The Kattsafe fold down guardrail system is the perfect solution. It folds down neatly when not in use so there is minimal visual impact to your building. View GW31 and GW32 under the section Available Configurations on our guardrail page for various options available.

Question 51

What is the maximum distance between guardrail posts?

Accepted Answer

The preferred distance is 2000mm. In certain applications there can be 2200mm between posts. Please refer to the installation manual for further guidance.

Question 52

What is the maximum distance from a corner to the closest support post/handrail overhang?

Accepted Answer

The preferred distance is 300mm. In certain applications there can be 400mm from a corner to the closest support post/handrail overhang. Please refer to the installation manual for more information.

Question 53

When is toe board required?

Accepted Answer

Where an object could fall from a platform or landing to a lower area to which persons have access. Please refer to the installation manual for more information.

Question 54

How do you fit a harness correctly?

Accepted Answer

Step 1: Locate the rear dorsal fall arrest D ring. Ensure harness is hanging freely and webbing isn’t twisted. Visually check harness, fittings and labels. Step 2: Place harness over shoulder. Step 3: Bring harness over other shoulder and clip the chest quick connect buckle. Step 4: Adjust the chest strap to fit. Step 5: Identify the front fall arrest loops. Step 6: Look for labels. Note that they are required to match to create the rated front fall arrest point. Step 7: Place the karabiner through the front fall arrest loops and tighten the screw gate to create the rated front fall arrest point. Step 8: Pull the leg strap up between the legs and connect with buckle. Step 9: Repeat on other side. Step 10: Tighten the leg straps to fit, tucking any excess webbing into shoulders. Step 11: Correct fit on legs straps should allow a flat hand to be placed behind the leg strap. Step 12: Correct chest fit should allow a fist to be placed behind the chest strap. Step 13: Adjust the shoulder webbings so that when the front fall arrest point is lifted, it is level with the sternum. Step 14: Back fall arrest D ring point should be correctly sitting between the shoulder blades. Step 15: Check final fit. You should be able to squat comfortably without tension on the body. Further pictures, instructions and maintenance details can be found in the Harness Gear Operation Manual.

Question 55

What do I need to know with regard to using fall arrest equipment correctly?

Accepted Answer

Correct use of fall arrest equipment is imperative to ensure the safety of operators. According to the Hierarchy of Control for working at heights, fall arrest equipment is one of the least preferred forms of fall protection but if other alternatives such as guardrail, walkways , or static lines cannot be provided it is still an effective form of fall protection. Whilst a preventative against injury from a fall from height, a fall arrest system such as a safety harness does require several things to be taken into consideration. What is the length of the lanyard? Where is the location of the anchor point? Have you calculated the length of the user’s legs and body in the fall distance? Does the lanyard incorporate a section that lengthens when it is deployed and if so, what is this measurement? Have the anchor points that the system will be attached to been recently tested and certified to be able to handle the load associated with a fall? There are a lot of factors that need to be taken into account and our video gives details of what you must consider when using fall arrest equipment.

Question 56

What is the warranty period on the Kattsafe range of harness gear?

Accepted Answer

Kattsafe harness gear has a 1 year warranty.

Question 57

How often must a wire rope retractable lanyard be serviced? Can I do this myself?

Accepted Answer

Wire rope lanyards must be serviced by an authorised agent. To ensure that your equipment is operating efficiently and effectively servicing must be conducted at 12 monthly intervals. Always do a visual check before any use to guarantee that nothing has occurred to the system since the last inspection that may affect it’s performance.

Question 58

What is the weight rating on the Kattsafe harness range?

Accepted Answer

All Kattsafe harnesses and lanyards are rated to 136kg. Further information is shown as below: Harness Assembly Rated to 136kg (for use with standard fall arrest lanyard) Material – manufactured from polyester webbing Weight – 1.3kg (includes all buckles and D-rings) Karabiners Load rating – 23kN Material – manufactured from high tensile steel, zinc plated Weight – 0.6kg Working Load Limit All Kattsafe fall arrest harness gear is rated over 100kg and is designed for a maximum free fall of 2000mm. An energy absorber is to be incorporated as a safety factor whenever a fall arrest situation is encountered. Compliance Kattsafe harness gear and equipment is designed and manufactured in accordance with requirements of Australian and New Zealand Standards AS/NZS 1891.1:2007, CE. EN361 and relevant statutory OHS codes of practice guidelines. Testing Kattsafe equipment is manufactured and tested to conform to International and Internal Standards and quality controlled according to ISO9001:2008. Copies of test certificates are available.

Question 59

What is the lifespan of harness PPE and retractable lanyards?

Accepted Answer

Harness PPE (Personal Protective Equipment) and retractable lanyards have a lifespan of 10 years. As per AS/NZS 1981.4 – 2009, once the ‘remove from service’ date has been reached it must be taken out of service and destroyed. Find below details to ensure you get the best out of your harness gear and equipment. The system needs to be checked and recertified by a competent height safety inspector every 6 months for non corrosive environments or 3 monthly for corrosive or harsh environments. (To be determined by specialist depending on severity of surrounding conditions.) Never clean using acids or other chemicals that could damage the system components. The harness webbing is subject to wear depending on frequency of usage. Any signs of excessive wear will require the harness equipment to be replaced. The identification label showing the manufacturer’s name and date of manufacture must be clearly visible. As per Australian Standards AS/NZS 1891.1 harness gear and equipment must be removed from service after 10 years from date of manufacture. Harness gear and equipment must be maintained and stored in a dry, protected area, away from acids and ultra violet rays which cause material fibres to break down and reduce their safety and life expectancy. Any deterioration or damage to the system or equipment must be reported to person in control of the workplace. Maintenance inspections must be clearly documented. Any non-conformance must be clearly identified and tagged ‘Do Not Use’ until corrective action by a competent person has been completed.

Question 60

Does harness gear and associated equipment need to be inspected?

Accepted Answer

Yes it does. Harness gear and the associated equipment must be serviced and inspected every 6 months by a qualified height safety equipment inspector. Details of this inspection must be documented. Please refer page 17 of our harness gear operation manual for a detailed checklist.

Question 61

I want to place an order. Do you have a form I can use?

Accepted Answer

Yes. You can also use the order form contained in your current price list. This automatically updates when products and quantities are selected and generates an order form with your pricing, saving you time.

Question 62

I have to return a product. What is the procedure?

Accepted Answer

We know that occasionally things don’t always go like clockwork, and sometimes goods need to be returned. Kattsafe are happy to accept your returned goods, however we need your help to make sure we can process your return and credit in a timely manner. Goods being returned for credit are to be accompanied with a ‘Return Material Authorisation’ form (RMA). The RMA form can be downloaded from this link below: RMA FORM DOWNLOAD LINK (downloads an excel form) Once downloaded, please contact our Customer Service Team to obtain the RMA number. Tel: 1300 301 755. Goods being returned shall meet the following conditions: Proof of purchase to be supplied. (Invoice / Packing Slip No.) RMA number filled in. Goods must be returned within 90 days of invoice date. Goods shall be in a new and re-saleable condition (scratch / dent free / no stains). All goods returned incur a 5% re-stocking fee. Goods returned unpackaged or missing fixings will incur a 15% re-stocking fee. The following goods are not refundable: Any PPE / harness gear not in original packaging. Static line cable cut and swaged to order. Custom or bespoke manufactured products made to order. If the above conditions are met and the RMA form filled in and sent with proof of purchase to sales@kattsafe.com.au , the credit will be processed in a timely manner.

Question 63

What are Kattsafe's delivery and order collection details?

Accepted Answer

While there are several factors involved in delivering orders on time, we try to make it as simple as possible with clear order cut off times and ordering procedures, helping you understand exactly when you need to order to get your products on time. Order cut off times* *Apply to stocked items only

Question 64

What are Kattsafe's fabrication lead times for custom products?

Accepted Answer

To simplify our fabrication lead times, we have categorised all our available products into 4 distinct categories. So, depending on the type of product you need fabricated, you can see at a glance what the lead times are. Need this information regularly? Keep the details on hand with our helpful fabrication categories cheatsheet.

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Frequently asked questions

Access hatches

Acts, codes, and standards

Anchors

Design consultancy services

Fold down ladders

General Product FAQs

Guardrails

Harness gear

Ordering

Our Installers

Modular access systems

Rigid rails

Rung ladders

Signage, fixings & hardware

Skylight protectors

Static lines

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Training

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Working at heights